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Your benefits with the WH1 customer portal

Manage orders and returns just like the big players

Stop losing time with customer requests

Avoid up to 80% of the most common customer requests thanks to complete transparency.

Boost customer satisfaction

Turn shoppers into core customers thanks to higher retention rates enabled by full support along the way.

Get rid of spreadsheets and manual work

Have all your orders and returns centralized in a user-friendly interface. Bye bye, spreadsheet chaos!

Optimize every step of the order process

From order edit to refunds – our App has got you covered

Editing and cancelling orders

Are you sick of handling order changes and cancellations manually? Simply let your customers do it via our portal.

Tracking orders

There is a secret to less customer service requests: we provide your customers with the tracking information they need.

Returning items

Returns can be easily handled by your customers via our portal. No need for complicated paper work anymore!

Asking for a refund

Simplify your refund process by automating it. Your customers will be happy to not have to wait for weeks to get their money!

This is the WH1 Customer Portal

Developed to make life easier for you and your customers

Your customers will love these features

- Personalized interface with your brand's design
- Simple access via order number and zip code
- Order and returns tracking
- Order and address changes
- Easy and clear return process

Available for your shop system

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Integrated with your most important shipping provider

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... and more are coming!

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Talk to a logistics expert now.

Would you like to start right away or do you still have questions regarding the cooperation? Simply fill out the contact form now to receive a personal response within 24 hours.


Email: [email protected]

Phone: +49 30 629 3898 0


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