The challenge

Before working with Warehousing1, That's ME complained about an above-average error rate when processing order requests. Furthermore, the number of orders increased by several 100 shipments each week and the volume posed high challenges for the company's own service provider. In addition, That's ME had to pay fixed wages for warehouse employees, which led to increased fixed costs. Therefore, the Hamburg-based company was looking for a professional partner to reduce the error rate and fixed costs and to find a sustainable logistics setup for the increasing order volumes.

The solution

In an initial meeting with Warehousing1, the most important requirements and experienced problems were recorded. The very next day, the responsible account manager presented a selection of offers to That's ME. "The focus was always on the quality of the service. Accordingly, our account manager made a recommendation from the options and also advised us in the renegotiation. Through his assessment, we now have a fulfillment partner on our side who covers all our needs to our complete satisfaction and delivers a first-class service," reports Derrick Asiamah, Managing Director of That's ME.

The result

  • Error rate in order processing below 0.5%
  • Delivery time reduced from an average of 5-6 days to 2 days
  • The resulting increase in customer satisfaction resulted in a sales increase of around 40%
  • In addition, improved margin through fixed cost savings thanks to flexible on-demand fulfillment solution from WH1

I can recommend Warehousing1 to anyone looking for a fulfillment service provider. We didn't have the capacity to spend weeks learning the ropes ourselves and finding the right service provider. In addition, we also didn't know how to establish comparability between the options on the market.

Derrick Asiamah,
Managing Director at MEDA GmbH

We present: That's ME

That's ME is your one-stop shop for innovative and highly effective cosmetics and hair care products for men and women. True to the credo "Be your best version - be confident", the store specializes in offering its customers a first-class product experience..

Whether hair wax, face cream or hair loss products, there are numerous gift ideas for loved ones.

With Warehousing1, the process was efficient and easy. I feel very well taken care of by my account manager, who also approached me again after signing the contract and inquired whether everything was going according to my satisfaction. Therefore, I will be working with Warehousing1 again for our upcoming expansion into new countries.

Derrick Asiamah,
Managing Director at MEDA GmbH

Talk to a logistics expert now.

Would you like to get started right away or do you still have questions about working with us? Click on one of the links below or simply fill out the adjacent contact form now. We will get back to you within the next few hours.

Email: [email protected]

Phone: +49 30 629 3898 0

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