From the customer's point of view, online shopping is easy. A few clicks, quickly enter the address and the parcel should arrive conveniently at the front door in 2 - 3 days. But as an online retailer, you certainly know how many things can go wrong. And sometimes the devil lies in simple things like the delivery address: The wrong zip code, a transposed number, a missing house number - careless mistakes are human and happen all the time. However, address validation comes into play to prevent these from becoming a real problem. Read this blog article to find out exactly what it is and why it is important for your e-commerce store.<\/span><\/p>\n <\/p>\n Table of contents<\/strong><\/p>\n <\/p>\n <\/p>\n <\/p>\n Address validation is exactly what the name suggests: The specified address is checked and, if necessary, corrected. This is done before the shipping label is printed. This can be done manually (which would of course be very time-consuming) - or via an automated tool that recognizes incorrect addresses, points out the error and offers the option of correcting the address manually or fully automatically. This tool can be used either directly in the store at checkout or by the logistics department.\u00a0<\/span><\/p>\n <\/p>\n <\/p>\n An incorrect address leads to a huge rat's tail. <\/p>\n Max has ordered a hat from SampleShop24 for his skiing vacation. In the heat of the moment, he enters 91 instead of the house number 19. <\/span>At first, everything goes as usual: the parcel containing Max's hat is packed by SampleShop24's warehouse service provider, picked up by the shipping service provider and taken to the nearest sorting facility. Here, parcels are sorted by region and zip code and loaded into the delivery vehicles. Only when the parcel carrier stands in Max's street and sees that house number 91 does not exist does it become clear: something must have gone wrong.<\/p>\n <\/p>\n And Max's package goes back to the warehouse just before the finish line. <\/span>Time lost <\/b>(as of now): 2-3 days. <\/span><\/p>\n <\/p>\n SampleShop24 is only aware of the error when the parcel arrives at the warehouse. Now customer support gets involved and contacts Max, who is already waiting impatiently for his hat. He is going on a skiing vacation tomorrow. As it would take another 2 days to send the hat again, Max would rather get his money back and buy a hat in a local store. SampleShop24 has therefore lost a customer due to the incorrect address. If Max had accepted a new shipment, additional costs would have been incurred.\u00a0<\/span><\/p>\n <\/p>\n Ultimately, an incorrect address will always result in additional work, customer dissatisfaction, loss of business and costs. So the simple check before dispatch is really a great thing. That's why we recently started offering our customers an integrated <\/span>address validation too<\/b>l<\/strong> example.<\/span><\/p>\n <\/p>\n <\/p>\n <\/p>\n Our address validation <\/span>has a usage-based pricing model<\/b>, that<\/span> amounts to \u20ac0.1 per validation. <\/b>Billing is monthly based on the number of address validations performed. <\/span>mehr als 30 %<\/b> Let us calculate that for you here.<\/span><\/p>\n <\/p>\n \u2192 If a package is sent to the wrong address, you usually have to pay <\/span>double shipping and logistics fees<\/b>. Customer support has to spend a lot of time to resolve the situation, if it goes badly, you might even lose a customer due to the bad experience. This leads to direct and indirect costs of <\/span>at least (!!!) \u20ac30 per incorrect address<\/b>.<\/span> <\/p>\n \u2192 Today, an incorrect address occurs in around<\/span> one in 200 orders<\/b>.<\/span><\/p>\n <\/p>\n So it's worth investing in a good address validation tool! <\/p>\n <\/p>\n\n
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Simply explained: What is address validation?<\/h2>\n
Why is address validation important for your e-commerce store?<\/h2>\n
<\/span>To illustrate this, let's take a look<\/span> at Max's<\/b> example.\u00a0<\/span><\/p>\nWhat about costs?<\/h2>\n
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<\/span>Let's do the math:\u00a0<\/strong><\/p>\n![\"\"](\"http:\/\/warehousing1.com\/blog\/wp-content\/uploads\/2024\/03\/Group-34625-2-300x156.png\")
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<\/span>Want to know how much you can save? Simply do the math:<\/b><\/p>\nCost calculator<\/h3>\n